Returns & Refunds
All requests for returns and refunds are managed on a per case basis.
- Items to be returned in the original packaging.
- Items not in the original packaging will be assessed and a handling fee might be charged.
- Returns / Refunds / Exchanges must be applied for within 7 days of receipt.
- The cost of returning the item to Cactic Fitness is at the cost of the customer.
- Refunds cannot be claimed against delivery fees.
- Include invoice / image of invoice / date of purchase.